I can’t add/ use the card

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• How to add a credit/ debit card?

  - Go to the side menu, - Select "Payment", choose "Add payment method", - Add card details, enter your card number, enter the expiration month and year, card holder name and CVV number. If you still need further assistance, Please contact our support ...

• Can I add credits to my wallet via credit card?

  To add credit to your wallet via credit card: - Go to the side menu - Select "Wallet" - Tap "Add Credit" - After putting the credit/debit you can top-up your wallet. The expiry date for the added amount will be one year after top-up. If you still ...

• I can’t buy a package by card

  Make sure that the card supports online banking (not payroll or prepaid), only debit/credit cards are accepted. Make sure that you completed all the bookings in the old package before buying a new one. If the issue still exists, please contact our ...

• I can’t use the promo code

  Make sure that the promo category meets the ride category and that you didn't consume all the trips using this promo code. In case you face any technical issue, please contact our support team to further assist.

• How to add Saved Places?

  You can save your favourite locations which you usually book from or to, this will help you book your rides easier and faster, to save your favourite locations: - Go to the booking screen - Select "Saved places" - Select "Add a new location". - Move ...