I can’t buy a package by card

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• Can I buy a package using cash?

  Unfortunately, you can not pay a cash package in the meantime and you can buy a package through your credit card or Farwy with code 7143. If you still need further assistance, Please contact our support team

• I can’t add/ use the card

  Make sure that: - The card supports online banking (payroll and prepaid cards are not accepted) only debit cards or credit cards are accepted - Card status is active. - Has enough balance for the trip. - Use the latest version of the app. If the ...

• How do I purchase/renew a package?

  You can buy packages from the side menu, by selecting the package that fits your needs, and conveniently pay for it with a credit card, or cash payment through fawry with code 7143. If you still need further assistance, Please contact our support ...

• I can’t apply the package

  Make sure that you are using the latest version of the app and that you subscribe to the package. Also, make sure that the booking conditions meet the package conditions. If you still need further assistance, Please contact our support team

• Can I buy more than one package at a time?

  Unfortunately, our system can only accept one package at a time. If you still need further assistance, Please contact our support team