Can I buy more than one package at a time?

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• Can I buy a package using cash?

  Unfortunately, you can not pay a cash package in the meantime and you can buy a package through your credit card or Farwy with code 7143. If you still need further assistance, Please contact our support team

• I can’t buy a package by card

  Make sure that the card supports online banking (not payroll or prepaid), only debit/credit cards are accepted. Make sure that you completed all the bookings in the old package before buying a new one. If the issue still exists, please contact our ...

• How do I purchase/renew a package?

  You can buy packages from the side menu, by selecting the package that fits your needs, and conveniently pay for it with a credit card, or cash payment through fawry with code 7143. If you still need further assistance, Please contact our support ...

• If I cancelled a trip reserved using a package, will that be deducted from my package rides allowance?

  If you booked a trip using package discount and canceled it in the safe time (2 hours before the ride time), the package will be reverted back again on your usage allowance. If you still need further assistance, Please contact our support team

• Can I cancel a subscribed package and get refunded?

  Unfortunately, that is not possible for the time being. Once a package is activated, it only becomes inactive when the packages rides are fully consumed or expired. If you still need further assistance, Please contact our support team