Can I cancel a subscribed package and get refunded?

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• Package Types

  Packages shown to you are based on your previous rides and they're dynamic, you can choose the package from the list available on your account by following the below steps: - Go to the side menu - Select ""Packages"" - Choose the package that you ...

• Why do I get charged for the trip even after buying the package?

  The package saves a specific discount, it might be part of the amount or all of it depending on the package discount or trip fare. If you still need further assistance, Please contact our support team

• How can I cancel the trip through the app?

  You can cancel your booking by doing the following: - Go to the side menu and select 'Your trips' then 'Upcoming trips' - Open the ride you want to cancel - Swipe up and tap 'Cancel Booking' to confirm. If you still need further assistance, Please ...

• Can I subscribe the same package again?

  You can subscribe to the same package again if it's available or to another package once the first package expired or you completed the last trip from the current package. If you still need further assistance, Please contact our support team

• Can I buy a package using cash?

  Unfortunately, you can not pay a cash package in the meantime and you can buy a package through your credit card or Farwy with code 7143. If you still need further assistance, Please contact our support team