What is the meaning of wallet credit and debit on the booking page?
Credit is the positive balance in your wallet which you can use to pay for your bookings, debt is the negative balance which you should pay in your upcoming booking. Your balance on the app can be negative if you have cancellation charges, missed charges or unpaid amount. If you have a negative credit amount, please check your past trips for canceled rides, missed rides, or unpaid rides.
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Can I add credits to my wallet via credit card?
To add credit to your wallet via credit card: - Go to the side menu - Select "Wallet" - Tap "Add Credit" - After putting the credit/debit you can top-up your wallet. The expiry date for the added amount will be one year after top-up. If you still ...
How to remove a credit/ debit card?
Go to the side menu, select "Payment", swipe the credit card to the left, tap on delete, then confirm. If you still need further assistance, Please contact our support team
I'm unable to use my wallet balance
Please note that If the wallet amount was added after booking the trip, the wallet balance won't be deducted in the booking, to use the wallet balance you can book the trip after the balance is added. If you still need further assistance, Please ...
How to add a credit/ debit card?
- Go to the side menu, - Select "Payment", choose "Add payment method", - Add card details, enter your card number, enter the expiration month and year, card holder name and CVV number. If you still need further assistance, Please contact our support ...
Wallet balance expired
If the credit was automatic compensation, it will be valid for 48 hours only, but the amount you added as extra cash to the captain or from your credit card it will be valid for 1 year. If you still need further assistance, Please contact our support ...