Can I pause my package or not use it for some trips?

Can I pause my package or not use it for some trips?

Yes, you can choose the rides you want to activate the package in when you choose the "Package" button before confirming the booking, noting that the package validity will not extend if you stopped using the package.

​If you still need further assistance, Please contact our support team

    • Related Articles

    • Can I use a promo code with package?

      You cannot use promo codes on rides where the package is enabled. If you still need further assistance, Please contact our support team

    • Can I use my regular package in a travel ride?

      Please note that available packages are categorized based on your previous rides and they change depending on your usage. Please make sure you read all the package details before choosing the suitable one, as you won't be able to use regular packages ...

    • How can I track the trips and validity days left on my package?

      Go to the side menu and select "Packages", there you will find all details like the available trips and the number of days left on the package. If you still need further assistance, Please contact our support team

    • What happens to my package or promo code if I missed a ride?

      Missed trips are automatically charged and the promo code or package on a missed trip will be considered as used. If you still need further assistance, Please contact our support team

    • Why should I use packages?

      You can enjoy a special discount on the rides fare (Travel rides or Inside Cairo) by subscribing in the best package that suits you. More details can be found from the "Packages section" or upon reserving a ride. If you still need further assistance, ...