Can I use my regular package in a travel ride?
Please note that available packages are categorized based on your previous rides and they change depending on your usage. Please make sure you read all the package details before choosing the suitable one, as you won't be able to use regular packages on travel rides and vice versa.
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My package is not applicable on the ride
Please note that packages are only applicable on rides that are booked based on the following: - Daily packages can only be applied on rides inside Cairo - Travel packages can only be applied on travel rides - Packages can only be applied on the ...
I missed my ride
The captain is required to wait only 1 minute for (Regular Ride), 2 minutes for (Travel Ride), captains have a 10 minutes margin of delay in case of unexpected circumstances like traffic and road construction. If you still need further assistance, ...
Can I use a promo code with package?
You cannot use promo codes on rides where the package is enabled. If you still need further assistance, Please contact our support team
Why should I use packages?
You can enjoy a special discount on the rides fare (Travel rides or Inside Cairo) by subscribing in the best package that suits you. More details can be found from the "Packages section" or upon reserving a ride. If you still need further assistance, ...
How to book a ride?
Travel rides are scheduled, fixed-route bus trips between cities. You choose a fixed departure time and board at a specific station. Step-by-Step Booking 1. Set your route: Tap "Where are you going?" on the home screen. Enter your pickup area (e.g., ...