Related Articles
When can I book a trip for a specific day and time?
You can book your ride anytime before the pick up time, within 5 days before ride time in the intracity rides and 10 days in the travel rides. We advise to book your suitable ride in advance before the seats gets booked. If you still need further ...
How can I book a specific seat?
Please be assured that all of our buses are comfortable and qualified, you can choose your seat from one of the available seats once you ride the bus, choosing a specific seat earlier is not an available option in the meantime. If you still need ...
How can I book more seats/rides?
You can book more than 1 seat by tapping (+) in the seat box, you can book up to 2 seats in the same booking, to book more seats you can book up to 10 different bookings with total amounts less than 560 EGP, otherwise, you can book more seats and ...
I missed my ride
The captain is required to wait only 1 minute for (Regular Ride), 2 minutes for (Travel Ride), captains have a 10 minutes margin of delay in case of unexpected circumstances like traffic and road construction. If you still need further assistance, ...
Why is a cancellation fee charged?
The ride was already planned and the captain drove to your station which cost fuel, energy and time. Also, since you cancelled your ride close to the ride time, other passengers weren't able to book the seat that you booked. If you still need further ...