Related Articles
How can I book more seats/rides?
You can book more than 1 seat by tapping (+) in the seat box, you can book up to 2 seats in the same booking, to book more seats you can book up to 10 different bookings with total amounts less than 560 EGP, otherwise, you can book more seats and ...
When can I book a trip for a specific day and time?
You can book your ride anytime before the pick up time, within 5 days before ride time in the intracity rides and 10 days in the travel rides. We advise to book your suitable ride in advance before the seats gets booked. If you still need further ...
I missed my ride
The captain is required to wait only 1 minute for (Regular Ride), 2 minutes for (Travel Ride), captains have a 10 minutes margin of delay in case of unexpected circumstances like traffic and road construction. If you still need further assistance, ...
When can I see the private ride details?
- Once the payment is done you will have a visibility on the ride details on the upcoming trips - Captain name is visible 6 hours before the ride time. - Plate number is visible 2 hours before the ride time. - Captain's phone number is visible 20 ...
I can't track my ride on the app
The captain and the bus's information appear on the app after the captain confirms reaching the 1st pick up point on the trip (usually 15 minutes before the ride time) and you can use "Track Your Active Ride" option when the ride start. If you still ...