Can I use the service if I am a foreigner?

Can I use the service if I am a foreigner?

Yes, but for travel rides (in Egypt) if you are a foreigner or non-resident you need to obtain a travel permit before boarding the bus. The travel permit can be issued from your Hotel or Travel Agency.

If you need further assistance, please contact our support team.
    • Related Articles

    • I can’t add/ use the card

      Make sure that: - The card supports online banking (payroll and prepaid cards are not accepted) only debit cards or credit cards are accepted - Card status is active. - Has enough balance for the trip. - Use the latest version of the app. If the ...
    • I'm unable to use my wallet balance

      Please note that If the wallet amount was added after booking the trip, the wallet balance won't be deducted in the booking, to use the wallet balance you can book the trip after the balance is added. If you still need further assistance, Please ...
    • Can I use a promo code with package?

      You cannot use promo codes on rides where the package is enabled. If you still need further assistance, Please contact our support team
    • Can I use my regular package in a travel ride?

      Please note that available packages are categorized based on your previous rides and they change depending on your usage. Please make sure you read all the package details before choosing the suitable one, as you won't be able to use regular packages ...
    • Why should I use packages?

      You can enjoy a special discount on the rides fare (Travel rides or Inside Cairo) by subscribing in the best package that suits you. More details can be found from the "Packages section" or upon reserving a ride. If you still need further assistance, ...