How can I request a private bus?

How can I request a private bus?

Private buses are available within Cairo and for travel and should be requested at least 24 hours before the desired ride time. You can request a private bus by following the below:
- Go to the side menu
- Select "Private Bus"
- Choose your pick-up location
- Choose your drop-off location
- Choose the bus type you want to book
- Choose the pickup date and time
- Choose your payment method then tap request
- You can choose your return trip by activating the "Return trip" button on the booking page.

​If you still need further assistance, Please contact our support team
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    • What is the private bus waiting Policy?

      The bus will be waiting 20 minutes after the start time of the ride until you got onboard. If you still need further assistance, Please contact our support team

    • What is the rescheduling policy for private bus?

      You could request the ride time reschedule as long as your request was 12 hours before the ride and the new timing will be at least after 24 hours from re-scheduling the ride. If you still need further assistance, Please contact our support team

    • What is the Luggage Policy in private bus?

      The luggage will be placed on the bus roof rack. If you still need further assistance, Please contact our support team

    • Are pets allowed in private rides?

      Yes, pets are allowed on private bus rides as long as the pet is small, quiet and should be inside a pet box. If you still need further assistance, Please contact our support team

    • What is the private bus cancellation Policy?

      The booking cancellation policy is as follows: - FREE cancellation before 12 hours - 50% refund between 6 to 12 hours - 0% refund within the last 6 hours If you still need further assistance, Please contact our support team