Are pets allowed in private rides?
Yes, pets are allowed on private bus rides as long as the pet is small, quiet and should be inside a pet box.
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Are pets allowed?
Pets are not allowed in Swvl buses or cars in intracity trips, but they are allowed in travel rides as long as the pet is small, quiet, and inside a pet box. This is to deliver the most comfortable service to all rides on the bus. If you still need ...
Is eating & drinking allowed on the bus?
For other riders' convenience, and to maintain neat and odorless buses; eating is not allowed on the bus. Drinking is only allowed from sealed containers. If you still need further assistance, Please contact our support team
How can I book more seats/rides?
You can book more than 1 seat by tapping (+) in the seat box, you can book up to 2 seats in the same booking, to book more seats you can book up to 10 different bookings with total amounts less than 560 EGP, otherwise, you can book more seats and ...
How can I request a private bus?
Private buses are available within Cairo and for travel and should be requested at least 24 hours before the desired ride time. You can request a private bus by following the below: - Go to the side menu - Select "Private Bus" - Choose your pick-up ...
Is the captain allowed to change the route?
The pickup and the dropoff points are fixed while the route between them varies as the captain follows the GPS which shows the fastest routes. If you still need further assistance, Please contact our support team