What is the private bus waiting Policy?
The bus will be waiting 20 minutes after the start time of the ride until you got onboard.
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What is the private bus cancellation Policy?
The booking cancellation policy is as follows: - FREE cancellation before 12 hours - 50% refund between 6 to 12 hours - 0% refund within the last 6 hours If you still need further assistance, Please contact our support team
What is the Luggage Policy in private bus?
The luggage will be placed on the bus roof rack. If you still need further assistance, Please contact our support team
How can I request a private bus?
Private buses are available within Cairo and for travel and should be requested at least 24 hours before the desired ride time. You can request a private bus by following the below: - Go to the side menu - Select "Private Bus" - Choose your pick-up ...
What is the rescheduling policy for private bus?
You could request the ride time reschedule as long as your request was 12 hours before the ride and the new timing will be at least after 24 hours from re-scheduling the ride. If you still need further assistance, Please contact our support team
What is the Captain Waiting Policy?
The captain is required to wait only 1 minute for (Regular Ride), 2 minutes for (Travel Ride), captains have a 10 minutes margin of delay in case of unexpected circumstances like traffic and road constructions. If you still need further assistance, ...