I can’t reset my password

I can’t reset my password

If you log in with social media, you can’t reset your password through the app.
If you didn't login with your social media account and the issue still exists, please contact our support team.

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      Make sure to open the link as soon as possible as the link expires after some time. Make sure that you copy or click on the entire link not part of it, if the issue still exists please contact our support team.

    • Can’t select City/Country

      Make sure to have the last version of the app. If the issue still exists, please contact our support team and we will get back to you the soonest.

    • I can’t apply the package

      Make sure that you are using the latest version of the app and that you subscribe to the package. Also, make sure that the booking conditions meet the package conditions. If you still need further assistance, Please contact our support team

    • I haven’t received the OTP

      Make sure to have a good network and start a new session to request the OTP. If the issue still exists, please contact our support team.

    • I can’t use the promo code

      Make sure that the promo category meets the ride category and that you didn't consume all the trips using this promo code. In case you face any technical issue, please contact our support team to further assist.