I haven’t received the OTP

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  If you log in with social media, you can’t reset your password through the app. If you didn't login with your social media account and the issue still exists, please contact our support team.

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  Make sure to have the last version of the app. If the issue still exists, please contact our support team and we will get back to you the soonest.

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  Make sure that you are using the latest version of the app and that you subscribe to the package. Also, make sure that the booking conditions meet the package conditions. If you still need further assistance, Please contact our support team

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  Make sure that the promo category meets the ride category and that you didn't consume all the trips using this promo code. In case you face any technical issue, please contact our support team to further assist.

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  Make sure that: - The card supports online banking (payroll and prepaid cards are not accepted) only debit cards or credit cards are accepted - Card status is active. - Has enough balance for the trip. - Use the latest version of the app. If the ...