What are the acceptable cards?
We accept credit and debit cards only (not payroll or prepaid). Also please note you will be charged 1 EGP once you add your card info, and it will be refunded automatically within 24 hours as part of adding the card process.
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I can’t add/ use the card
Make sure that: - The card supports online banking (payroll and prepaid cards are not accepted) only debit cards or credit cards are accepted - Card status is active. - Has enough balance for the trip. - Use the latest version of the app. If the ...
I can’t buy a package by card
Make sure that the card supports online banking (not payroll or prepaid), only debit/credit cards are accepted. Make sure that you completed all the bookings in the old package before buying a new one. If the issue still exists, please contact our ...