What are the available payment methods on the Swvl app?
You can pay via credit/debit card, wallet and cash only.
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What are the available payment options?
You can buy the package via credit card or Fawry with code 7143. If you still need further assistance, Please contact our support team
How to find my pick up point from Swvl app?
From your Trip details: Select " To station" and open google maps while your Phone's GPS is on. Also, you can use your device's default map app to get the walking directions to the station. If you still need further assistance, Please contact our ...
How can I track my Captain on the Swvl app?
The captain and the bus's information appear on the app after the captain confirms reaching the 1st pick up point on the trip (usually 15 minutes before the ride time) and you can use "Track Your Active Ride" option when the ride start. If you still ...
I want to change my payment method
The payment method can't be changed after booking, but you can cancel the trip and book another if the cancellation before 2 hours before the ride time. If you still need further assistance, Please contact our support team
How to delete my Swvl account?
To delete your Swvl account: - Go to the side menu - Select "Privacy Center" - Select "Account Actions" - Select "Delete Account" - Add the reason for the deletion and tap on "Delete Account" If you still need further assistance, Please contact our ...