What are the available payment options?
You can buy the package via credit card or Fawry with code 7143.
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What are the available payment methods on the Swvl app?
You can pay via credit/debit card, wallet and cash only. If you still need further assistance, Please contact our support team
I want to change my payment method
The payment method can't be changed after booking, but you can cancel the trip and book another if the cancellation before 2 hours before the ride time. If you still need further assistance, Please contact our support team
How can I request a private bus?
Private buses are available within Cairo and for travel and should be requested at least 24 hours before the desired ride time. You can request a private bus by following the below: - Go to the side menu - Select "Private Bus" - Choose your pick-up ...
How to add a credit/ debit card?
- Go to the side menu, - Select "Payment", choose "Add payment method", - Add card details, enter your card number, enter the expiration month and year, card holder name and CVV number. If you still need further assistance, Please contact our support ...
How can I book a specific seat?
Please be assured that all of our buses are comfortable and qualified, you can choose your seat from one of the available seats once you ride the bus, choosing a specific seat earlier is not an available option in the meantime. If you still need ...