Can I extend the validity period for my package?

Can I extend the validity period for my package?

Unfortunately, the expiry date was fixed starting from the first day you subscribed in and we can't change it.

If you still need further assistance, Please contact our support team

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    • Can I pause my package or not use it for some trips?

      Yes, you can choose the rides you want to activate the package in when you choose the "Package" button before confirming the booking, noting that the package validity will not extend if you stopped using the package. If you still need further ...
    • How can I track the trips and validity days left on my package?

      Go to the side menu and select "Packages", there you will find all details like the available trips and the number of days left on the package. If you still need further assistance, Please contact our support team
    • Package Types

      Packages shown to you are based on your previous rides and they're dynamic, you can choose the package from the list available on your account by following the below steps: - Go to the side menu - Select ""Packages"" - Choose the package that you ...
    • Can I subscribe the same package again?

      You can subscribe to the same package again if it's available or to another package once the first package expired or you completed the last trip from the current package. If you still need further assistance, Please contact our support team
    • Can I buy a package using cash?

      Unfortunately, you can not pay a cash package in the meantime and you can buy a package through your credit card or Farwy with code 7143. If you still need further assistance, Please contact our support team