Captain did not add/give the change
You can contact our support team for further assistance but please be sure of your wallet amount before leaving the bus. Kindly note that after the trip ends you can rate the ride and leave feedback from the app.
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Is the captain allowed to change the route?
The pickup and the dropoff points are fixed while the route between them varies as the captain follows the GPS which shows the fastest routes. If you still need further assistance, Please contact our support team
I didn't have change to pay to the captain
You can pay the amount to the captain on the next trip if you didn't exceed the limit of 280 EGP. If you still need further assistance, Please contact our support team
How to add Saved Places?
You can save your favourite locations which you usually book from or to, this will help you book your rides easier and faster, to save your favourite locations: - Go to the booking screen - Select "Saved places" - Select "Add a new location". - Move ...
How to add a credit/ debit card?
- Go to the side menu, - Select "Payment", choose "Add payment method", - Add card details, enter your card number, enter the expiration month and year, card holder name and CVV number. If you still need further assistance, Please contact our support ...
How to change App Language?
- Go to the side menu - Click on "Settings" - Change the language to the desired one. Currently we are supporting these languages: English, Arabic, Spanish, Urdu, Kiswahili, Deutsch, Français, Italiano and Portuguese If you still need further ...