I didn't have change to pay to the captain
You can pay the amount to the captain on the next trip if you didn't exceed the limit of 280 EGP.
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How much do I have to pay the captain?
You will pay the final amount after deducting any promo discount and wallet credit and adding any negative balance (debt) from previous rides. To check the final amount before confirming the booking, go to the "You pay" box. To check the amount for a ...
How do I pay for my ride?
You can pay via credit card the amount will be deducted when you confirm the trip and you can pay by cash to the captain at the end of the trip. If you still need further assistance, Please contact our support team
Is the captain allowed to change the route?
The pickup and the dropoff points are fixed while the route between them varies as the captain follows the GPS which shows the fastest routes. If you still need further assistance, Please contact our support team
Captain did not add/give the change
You can contact our support team for further assistance but please be sure of your wallet amount before leaving the bus. Kindly note that after the trip ends you can rate the ride and leave feedback from the app.
How to change App Language?
- Go to the side menu - Click on "Settings" - Change the language to the desired one. Currently we are supporting these languages: English, Arabic, Spanish, Urdu, Kiswahili, Deutsch, Français, Italiano and Portuguese If you still need further ...