How to change App Language?

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• How to change email address, phone & name

  Phone numbers and e-mail IDs are unique to each user. The same phone number and email can't be used for more than one account. If you already have an account you will only be able to change the email from: - Go to "Settings" - Write the new email in ...

• How to change my booking details?

  You can only change your booking time and date by canceling your ride within the safe time of cancellation according to the below cancellation policy and book another trip with the new date and time. Cancellation Policy: - If you cancel the booking 2 ...

• Captain did not add/give the change

  You can contact our support team for further assistance but please be sure of your wallet amount before leaving the bus. Kindly note that after the trip ends you can rate the ride and leave feedback from the app.

• Can't select city/language or see business profile

  Make sure to have the last version of the app, if the issue still exists please contact our support team.

• How to find my pick up point from Swvl app?

  From your Trip details: Select " To station" and open google maps while your Phone's GPS is on. Also, you can use your device's default map app to get the walking directions to the station. If you still need further assistance, Please contact our ...