How do I pay for my ride?
You can pay via credit card the amount will be deducted when you confirm the trip and you can pay by cash to the captain at the end of the trip.
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How much do I have to pay the captain?
You will pay the final amount after deducting any promo discount and wallet credit and adding any negative balance (debt) from previous rides. To check the final amount before confirming the booking, go to the "You pay" box. To check the amount for a ...
I missed my ride
The captain is required to wait only 1 minute for (Regular Ride), 2 minutes for (Travel Ride), captains have a 10 minutes margin of delay in case of unexpected circumstances like traffic and road construction. If you still need further assistance, ...
How to book a ride?
Travel rides are scheduled, fixed-route bus trips between cities. You choose a fixed departure time and board at a specific station. Step-by-Step Booking 1. Set your route: Tap "Where are you going?" on the home screen. Enter your pickup area (e.g., ...
I didn't have change to pay to the captain
You can pay the amount to the captain on the next trip if you didn't exceed the limit of 280 EGP. If you still need further assistance, Please contact our support team
When can I see the private ride details?
- Once the payment is done you will have a visibility on the ride details on the upcoming trips - Captain name is visible 6 hours before the ride time. - Plate number is visible 2 hours before the ride time. - Captain's phone number is visible 20 ...