How to request a specific driver?
Unfortunately, you can't choose a specific captain but if you're used to booking a specific ride at a specific time every day you might find the same captain on the trip.
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Can I request a new line/timing?
Please fill in this form and the concerned team will work on your request as soon as possible. If you still need further assistance, Please contact our support team
How can I request a private bus?
Private buses are available within Cairo and for travel and should be requested at least 24 hours before the desired ride time. You can request a private bus by following the below: - Go to the side menu - Select "Private Bus" - Choose your pick-up ...
How can I book a specific seat?
Please be assured that all of our buses are comfortable and qualified, you can choose your seat from one of the available seats once you ride the bus, choosing a specific seat earlier is not an available option in the meantime. If you still need ...
When can I book a trip for a specific day and time?
You can book your ride anytime before the pick up time, within 5 days before ride time in the intracity rides and 10 days in the travel rides. We advise to book your suitable ride in advance before the seats gets booked. If you still need further ...
I haven’t received the OTP
Make sure to have a good network and start a new session to request the OTP. If the issue still exists, please contact our support team.