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• I can’t reset my password

  If you log in with social media, you can’t reset your password through the app. If you didn't login with your social media account and the issue still exists, please contact our support team.

• Can’t select City/Country

  Make sure to have the last version of the app. If the issue still exists, please contact our support team and we will get back to you the soonest.

• I want to change my payment method

  The payment method can't be changed after booking, but you can cancel the trip and book another if the cancellation before 2 hours before the ride time. If you still need further assistance, Please contact our support team

• I can’t apply the package

  Make sure that you are using the latest version of the app and that you subscribe to the package. Also, make sure that the booking conditions meet the package conditions. If you still need further assistance, Please contact our support team

• I haven’t received the OTP

  Make sure to have a good network and start a new session to request the OTP. If the issue still exists, please contact our support team.