What is the Child Age Policy?
Children above 4 years are eligible for a separate seat, younger children are not obligated to have seperate seats
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What is the private bus cancellation Policy?
The booking cancellation policy is as follows: - FREE cancellation before 12 hours - 50% refund between 6 to 12 hours - 0% refund within the last 6 hours If you still need further assistance, Please contact our support team
What is the Cancellation Policy?
- If you cancel the booking 2 hours before the pickup time, you will get a full refund. - If you cancel within 2 hours of the pickup time, you will get charged the whole trip fare. - If you booked a ride within 2 hours of the pickup time, you can ...
What is the Luggage Policy?
Please note that it's allowed to have maximum 1 piece of luggage medium size or 2 pieces of luggage small size per rider in travel trips. You can book an extra seat for a big travel bag, and baby strollers aren't allowed. If you still need further ...
What is the Captain Waiting Policy?
The captain is required to wait only 1 minute for (Regular Ride), 2 minutes for (Travel Ride), captains have a 10 minutes margin of delay in case of unexpected circumstances like traffic and road constructions. If you still need further assistance, ...
What is the private bus waiting Policy?
The bus will be waiting 20 minutes after the start time of the ride until you got onboard. If you still need further assistance, Please contact our support team