Why am I not able to resubscribe to the package even after utilizing all the package rides?
You should first complete any trip you booked from the package to be able to subscribe again, the trip status should be "Completed" not "Booked".
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Package Types
Packages shown to you are based on your previous rides and they're dynamic, you can choose the package from the list available on your account by following the below steps: - Go to the side menu - Select ""Packages"" - Choose the package that you ...
Can I use my regular package in a travel ride?
Please note that available packages are categorized based on your previous rides and they change depending on your usage. Please make sure you read all the package details before choosing the suitable one, as you won't be able to use regular packages ...
Why do I get charged for the trip even after buying the package?
The package saves a specific discount, it might be part of the amount or all of it depending on the package discount or trip fare. If you still need further assistance, Please contact our support team
If I cancelled a trip reserved using a package, will that be deducted from my package rides allowance?
If you booked a trip using package discount and canceled it in the safe time (2 hours before the ride time), the package will be reverted back again on your usage allowance. If you still need further assistance, Please contact our support team
Can I use a promo code with package?
You cannot use promo codes on rides where the package is enabled. If you still need further assistance, Please contact our support team