Private Bus Policies
When can I see the private ride details?
- Once the payment is done you will have a visibility on the ride details on the upcoming trips - Captain name is visible 6 hours before the ride time. - Plate number is visible 2 hours before the ride time. - Captain's phone number is visible 20 ...
What is the private bus waiting Policy?
The bus will be waiting 20 minutes after the start time of the ride until you got onboard. If you still need further assistance, Please contact our support team
What is the private bus cancellation Policy?
The booking cancellation policy is as follows: - FREE cancellation before 12 hours - 50% refund between 6 to 12 hours - 0% refund within the last 6 hours If you still need further assistance, Please contact our support team
What is the rescheduling policy for private bus?
You could request the ride time reschedule as long as your request was 12 hours before the ride and the new timing will be at least after 24 hours from re-scheduling the ride. If you still need further assistance, Please contact our support team
Are pets allowed in private rides?
Yes, pets are allowed on private bus rides as long as the pet is small, quiet and should be inside a pet box. If you still need further assistance, Please contact our support team
What is the Luggage Policy in private bus?
The luggage will be placed on the bus roof rack. If you still need further assistance, Please contact our support team