Can’t log in with my phone number

• Related Articles

• How to change email address, phone & name

  Phone numbers and e-mail IDs are unique to each user. The same phone number and email can't be used for more than one account. If you already have an account you will only be able to change the email from: - Go to "Settings" - Write the new email in ...

• I can’t reset my password

  If you log in with social media, you can’t reset your password through the app. If you didn't login with your social media account and the issue still exists, please contact our support team.

• I can’t log in/ sign up using my Social Media account

  Make sure the app is updated and that the social media account is active. Make sure to enable the connection between Swvl and your account. If the issue still exists, please contact our support team.

• What is the maximum number of passengers in a bus?

  Kindly note that the maximum number of riders depends on the bus model and ride type, but please be assured that we always prioritize your comfort If you still need further assistance, Please contact our support team

• The captain is not answering his phone

  Make sure you remove the (+2) before dialing. In case it's ringing and the captain isn't answering, please reach out to the support team for further action.