I can't find the suitable package type

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• I can’t apply the package

  Make sure that you are using the latest version of the app and that you subscribe to the package. Also, make sure that the booking conditions meet the package conditions. If you still need further assistance, Please contact our support team

• Package Types

  Packages shown to you are based on your previous rides and they're dynamic, you can choose the package from the list available on your account by following the below steps: - Go to the side menu - Select ""Packages"" - Choose the package that you ...

• I can’t buy a package by card

  Make sure that the card supports online banking (not payroll or prepaid), only debit/credit cards are accepted. Make sure that you completed all the bookings in the old package before buying a new one. If the issue still exists, please contact our ...

• Can’t find the upcoming/past trips or can’t view trip details

  Please make sure to have the last version of the app. If the issue still exists please contact our support team .

• Can I use my regular package in a travel ride?

  Please note that available packages are categorized based on your previous rides and they change depending on your usage. Please make sure you read all the package details before choosing the suitable one, as you won't be able to use regular packages ...