What are travel rest stations?

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• Can I use my regular package in a travel ride?

  Please note that available packages are categorized based on your previous rides and they change depending on your usage. Please make sure you read all the package details before choosing the suitable one, as you won't be able to use regular packages ...

• Can I use the service if I am a foreigner?

  Yes, but for travel rides (in Egypt) if you are a foreigner or non-resident you need to obtain a travel permit before boarding the bus. The travel permit can be issued from your Hotel or Travel Agency. If you need further assistance, please contact ...

• I can't find the suitable package type

  Offered packages are being customized based on your previous trips to better serve your expectations. For example, to enjoy travel packages, you should have completed travel rides first. In case you face any technical issue, please contact our ...

• What is the Luggage Policy?

  Please note that it's allowed to have maximum 1 piece of luggage medium size or 2 pieces of luggage small size per rider in travel trips. You can book an extra seat for a big travel bag, and baby strollers aren't allowed. If you still need further ...

• My ride took a long time to complete

  The route bus takes is not fixed, your bus will reach your pick up and drop off points, however, the route between the stations might change according to the traffic conditions, and GPS directions. If you still need further assistance, Please contact ...