Where can I see my boarding pass?
The boarding pass is your booking number, you will need to give your boarding pass to the captain when you check in and out the bus for faster and easier process, you will be able to see your boarding pass in "your trips" , "upcoming" , The boarding pass is in the top of the booking screen
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Can't select city/language or see business profile
Make sure to have the last version of the app, if the issue still exists please contact our support team.
When can I see the private ride details?
- Once the payment is done you will have a visibility on the ride details on the upcoming trips - Captain name is visible 6 hours before the ride time. - Plate number is visible 2 hours before the ride time. - Captain's phone number is visible 20 ...
Can I use the service if I am a foreigner?
Yes, but for travel rides (in Egypt) if you are a foreigner or non-resident you need to obtain a travel permit before boarding the bus. The travel permit can be issued from your Hotel or Travel Agency. If you need further assistance, please contact ...
The captain/bus info didn't match the app
When the ride starts, you will be able to see the captain’s name, bus model & license plate. Any changes to the trip will be communicated, such as trip transfer. Captains shouldn't use different buses or send someone else to do the ride on their ...