My ride took a longer route/time

• Related Articles

• My ride took a long time to complete

  The route bus takes is not fixed, your bus will reach your pick up and drop off points, however, the route between the stations might change according to the traffic conditions, and GPS directions. If you still need further assistance, Please contact ...

• How to book a ride?

  Travel rides are scheduled, fixed-route bus trips between cities. You choose a fixed departure time and board at a specific station. Step-by-Step Booking 1. Set your route: Tap "Where are you going?" on the home screen. Enter your pickup area (e.g., ...

• What does "Around" mean, regarding the pickup time?

  When you find the word "Around" at the pickup time, be aware that this means that your pick-up time may change to either 10 minutes late or 10 minutes earlier depending on the route. You will be notified of the confirmed pick up time 20 mins before ...

• What route would my bus take during the ride?

  The route the bus takes is not fixed, your bus will reach your pick up and drop off points, however the route between the stations might change according to the traffic conditions, and GPS directions. If you still need further assistance, Please ...

• When can I see the private ride details?

  - Once the payment is done you will have a visibility on the ride details on the upcoming trips - Captain name is visible 6 hours before the ride time. - Plate number is visible 2 hours before the ride time. - Captain's phone number is visible 20 ...