What route would my bus take during the ride?
The route the bus takes is not fixed, your bus will reach your pick up and drop off points, however the route between the stations might change according to the traffic conditions, and GPS directions.
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My ride took a longer route/time
The route the bus takes is not fixed, your bus will reach your pick up and drop off points, however the route between the stations might change according to the traffic conditions, and GPS directions. If you still need further assistance, Please ...
How to book a ride?
Travel rides are scheduled, fixed-route bus trips between cities. You choose a fixed departure time and board at a specific station. Step-by-Step Booking 1. Set your route: Tap "Where are you going?" on the home screen. Enter your pickup area (e.g., ...
The captain was smoking/eating during the ride
Smoking isn't allowed on bus for the safety and convenience of our customers, if you noticed the captain or any other rider smoking, you can contact our support team and we will take proper action as soon as possible. Kindly note that after the trip ...
The condition of the bus wasn't good
Captains should maintain the quality of the bus. If the quality of the bus is not up to standards, you can contact our support and we will take proper action. Kindly note that after the trip ends you can rate the ride and leave feedback from the app.
I can't track my ride on the app
The captain and the bus's information appear on the app after the captain confirms reaching the 1st pick up point on the trip (usually 15 minutes before the ride time) and you can use "Track Your Active Ride" option when the ride start. If you still ...