What route would my bus take during the ride?

What route would my bus take during the ride?

The route the bus takes is not fixed, your bus will reach your pick up and drop off points, however the route between the stations might change according to the traffic conditions, and GPS directions.

​If you still need further assistance, Please contact our support team

    • Related Articles

    • My ride took a longer route/time

      The route the bus takes is not fixed, your bus will reach your pick up and drop off points, however the route between the stations might change according to the traffic conditions, and GPS directions. If you still need further assistance, Please ...

    • The captain was smoking/eating during the ride

      Smoking isn't allowed on bus for the safety and convenience of our customers, if you noticed the captain or any other rider smoking, you can contact our support team and we will take proper action as soon as possible. Kindly note that after the trip ...

    • The condition of the bus wasn't good

      Captains should maintain the quality of the bus. If the quality of the bus is not up to standards, you can contact our support and we will take proper action. Kindly note that after the trip ends you can rate the ride and leave feedback from the app.

    • I can't track my ride on the app

      The captain and the bus's information appear on the app after the captain confirms reaching the 1st pick up point on the trip (usually 15 minutes before the ride time) and you can use "Track Your Active Ride" option when the ride start. If you still ...

    • What is the private bus waiting Policy?

      The bus will be waiting 20 minutes after the start time of the ride until you got onboard. If you still need further assistance, Please contact our support team